Comments on: Ruby Tuesday, GK-II, New Delhi

By: Amit

Amit — Tue, 22 Sep 2009 11:26:44 +0000

Well, I would agree with Sid when he talks about the behavior. I have been almost a regular at the Ruby Tuesday’s Centerstage Mall outlet, in Noida. The staff are pleasing, polite and the food, of course, is good. The last visit was on 21 Sep 09, and I also wanted to take some pictures. I did take a shot of their bar, and one of their seating area, when I was subtly informed of the corporate policy by the manager. Now, this is the way to inform your customers. It was a request, unlike an order or admonition as narrated by Sid. People really need to learn their manners, and I would suggest the manager of this GK outlet to do the same. He might like to visit the Noida outlet, and take tips on etiquette from a server, let alone the manager.

By: sakashy

sakashy — Wed, 17 Jun 2009 08:00:57 +0000

Deplorable…. simply walk away! Such business do not deserve any hard earned money of mine! And also write/email to their CEO to let him know of how this staff lost money for his company…….. it works for them to take some action.

By: Sid

Sid — Wed, 17 Jun 2009 01:00:22 +0000

@swarna: thank you. yes, i used to write on burrp.

By: swarna

swarna — Mon, 15 Jun 2009 13:34:28 +0000

hey i am a big time foodie too.. i am from chennai but i am in delhi now. will chek this restaurant for sure soon!

btw u write awesome reviews, do u write on delhi.burrp.com? i write for them and got movie tickets for my review jus thought u mite b interested so let u kno.. ur welcome to chek my blog too sansmerci.in

happy blogging!

By: Sid Khullar

Sid Khullar — Mon, 15 Jun 2009 09:44:44 +0000

@Kishi: Yes, quite surprising really.

No, they didn’t try making it up to us. In fact, the manager in question was seen snickering in the background while we were trying to find someone to give us permission.

After serving food, seeing me writing on one of their disposable table mats, he comes over with a sheaf of papers, a smart alecky smirk saying in an exaggerated manner that he “wanted to help us” and finally…

the klutz I spoke to on the phone was talking non-stop about how the marketing department would help even while I was trying to tell him we were being refused service till the camera bag was with us. when he finally condescended to listen, he was silent and then hung up after saying he would ‘do something’. there wasn’t anything in way of an apology from anywhere, even though there was no provocation for the behaviour exhibited.

By: Kishi

Kishi — Mon, 15 Jun 2009 09:07:24 +0000

WOW i am suprised that all these things can happen with known brands too….quite shocking!Did they try to make it up to you guys??

By: Em

Em — Sun, 14 Jun 2009 18:08:32 +0000

I want a spy camera pen.

By: rajat

rajat — Sun, 14 Jun 2009 09:54:53 +0000

You could have taken the video from your mobile phone easily. Take a spy camera pen (from ebay) and you can use it for all such activities. It works.

Thanks…….
Rajat

By: Sid

Sid — Sun, 14 Jun 2009 06:46:50 +0000

@Deepinder: Yeah, it didn’t fit into the flow of the story. I also haven’t mentioned the klutz on the phone who very smugly asked me why I was taking the trouble of shooting my own photos when the marketing department can provide photos much better than anything I could have taken. That sounds like he was saying, ‘why bother having your own kid when you’re not the most intelligent or good looking chap around. Why not let your good looking and intelligent neighbour do the job for you’.

@ALL: We ‘smuggled’ out bits of food and this photo was taken on the pavement. The brown thingie is the garlic bread from the New Orleans Seafood Platter and the rest are veggies and bits of rice from the same. I believe a photo taken within the restaurant would have been far better than this POS. So much for inane corporate policies.

By: Deepinder

Deepinder — Sun, 14 Jun 2009 04:47:28 +0000

Sid, you haven’t explained how we got the only photo we have on this blog post!